Senior Living Maintenance Software
Control maintenance, vendors, and compliance in one system
Powering Maintenance for Industry Leaders Worldwide
How a Senior Living Operator Fixed Multi-Site Maintenance and Compliance Chaos
22%
Drop in reactive maintenance
35%
Faster resolution times
If you manage multiple communities, this likely sounds familiar
01
Rising Maintenance Costs
- Poor visibility drives inefficiency and higher costs.
- You rely on site-level updates to understand what’s happening
02
Reactive Maintenance Surge
- Missed PM leads to more emergency repairs.
- PM completion looks fine on paper, but execution is unclear
03
Uncontrolled Vendor Spend
- Limited oversight increases vendor costs.
- Vendor work is hard to verify
04
Escalating Resident Complaints
- Unresolved issues impact resident satisfaction.
- Issues only surface when something breaks
The Solution: Change that with Zapium
From scattered maintenance to controlled operations
Centralized Request Management
Capture every request in one system, no calls or spreadsheets.
Standardized Preventive Maintenance
Standardize schedules and checklists to reduce emergency fixes.
Real-Time Tracking
Track work status instantly across teams and sites.
Seamless Work Assignment
Assign tasks to the right tech with clear ownership.
Cross-Location Visibility
See performance and workloads across every location.
Who This is For
Multi-community senior living operators
Assisted living chains
Memory care facilities
Long-term care providers
Features for senior living maintenance teams
Keep Your Assets Up and Running
- All asset data, categorization in one place
- QR/Barcode scan for quick access
- Live health condition and usage data
- Track costs across asset lifecycle
Complete Maintenance Jobs Faster and Easier
- Create and assign WOs easily
- Setup checklists and procedures
- Track job progress in real time
- Record labor, parts and downtime
Prevent Breakdown Before They Happen
- Schedule calendar-based recurring PMs
- Auto-generated work orders from schedules
- Set PM checklist templates and procedures
- Track completion status and auto-notifications
Capture Issues Early and Resolve Them Quickly
- Receive requests via QR, email, manual entry
- Prioritize and convert to work orders
- Set approval and assignment workflows
- Track statuses and SLAs
Never Run Out of Critical Parts
- View stock levels and allocate to WO/Techs
- Auto-deduction of used parts from stock
- Low-stock alerts for maintenance items
- Link parts to work orders
Empower Technicians to Work From Anywhere
- Perform work orders on the go
- Capture photos, videos, and fill checklists
- Log time, parts, and capture signature
- Generate digital WO reports and share
See What Matters, Act Faster
- Asset reliability and downtime insights
- Asset performance trends
- Default 200+ maintenance reports
- Work order, PM, and maintenance cost analytics
Manage Every Site With Complete Visibility
- Manage multiple sites and location
- Map assets by location
- View WO, PM and other activity by site
- Track site level performance
Simplify Purchasing and Vendor Work
- Manage vendors and their compliance
- Request RFQs, compare quotes, and create POs
- Assign and get work orders done
- Link POs to parts and jobs
Detect Failures Before They Occur
- Log meter readings manually or via sensors
- Set triggers and auto create and assign work orders
- Automate maintenance from thresholds
- Improve uptime with predictive insights
Impact
The impact Zapium can create for
senior living teams
Better visibility across communities
Regional and corporate teams can see where work is stuck, which sites are behind, and where risks are building.
Faster maintenance response
Requests move through a defined process instead of sitting in ad hoc channels.
Higher PM completion discipline
Recurring maintenance is easier to standardize, schedule, track, and audit.
Lower reactive workload
Teams spend less time firefighting because issues are caught earlier and tracked properly.
Stronger vendor accountability
Operators can see who was assigned, what was completed, and where external work is slipping.
Safer and better-run communities
Maintenance execution supports resident experience, staff confidence, and operational reliability.
Why Zapium
Why senior living operators choose Zapium
Built for multi-site operational control
Zapium is designed for organizations that need both site-level execution and portfolio-level visibility.
Flexible enough for different community models
Use it across independent living, assisted living, memory care, and mixed portfolios.
Structured for both in-house and vendor-led work
Whether maintenance is internal, outsourced, or mixed, Zapium supports both models.
Easy for field teams to use
Technicians, supervisors, executive directors, and regional leaders all get the views they need.
Strong implementation and support
Fully supported onboarding, training and guided rollout reduce adoption friction.
Security-ready for serious operators
Zapium supports the security and trust expectations operators increasingly expect from software vendors.
Security & Privacy
Secure and Ready to Help You Scale
Top-rated on G2 for great customer support
Based on 150+ reviews
Secure, Trusted and Ready to Help You Scale
Designed with security at its core, enabling seamless and confident scaling as your operations grow.
Top-rated on Capterra for Ease-of-use
Based on 100+ reviews
