Zapium Articles

Latest articles on how to optimize maintenance operations to provide a best-in-class customer experience.

maintenance in age of automation

Maintenance in the Age of Automation: Challenges and Opportunities

The arrival of the fourth industrial revolution has brought a new wave of transformation in maintenance. It has given way to Maintenance 4.0, a concept...

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challenges of outsourcing field service operations

Top 7 Challenges of Outsourcing Field Service Operations You Must Overcome!

It has once been rightly said by Lee Kuan Yew, the founding father of the modern Singaporean state that “If you deprive yourself of outsourcing...

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Comparing Economic Efficiency

Comparing Economic Efficiency: Cost Benefit Analysis of In-House vs Outsource Maintenance

Postponing maintenance worth $1 could lead to a fourfold increase, resulting in $4 in capital renewal expenses. So, the approach you choose for managing your...

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total cost of ownership

Making the Financial Sense of a CMMS Software: Dissecting the Total Cost of Ownership (TCO)

What did you do when you brought a change to your existing maintenance process? Along with planning, budgeting was the activity that rivetted your focus....

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how to choose cmms vendor

How To Wisely Choose A CMMS Vendor: Key Factors That You Shouldn’t Miss

Effectively managing maintenance activities is a cornerstone of operational success in most industries. The computerized maintenance management system (CMMS) you choose can make or break...

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regulatory-compliance-with-cmms

How CMMS Streamlines Audits and Compliances in Maintenance Operations

Maintenance operations have to work under the purview of safety standards, environmental concerns, or industry-specific guidelines, as decided by the law of the land and...

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predictive-maintenance-with-cmms

How to Build a Comprehensive Predictive Maintenance Program with a CMMS

Unscheduled downtime remained a nemesis of productivity and profitability in maintenance operations, unless the idea of predictive maintenance (PdM) arose. To monitor equipment health and...

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In house vs outsourcing facility management

In-house VS. Outsourcing Facility Management: Make the Right Decision

As a business leader, you must have faced the dilemma of adding more positions for cleaning, security, or maintenance staff or relying on a Facility...

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Dealing with difficult customers in fsm

12 Ways How Field Service Representatives Can Handle Difficult Customers

Dealing with a difficult customer is a challenging task for every business. But how you are approaching a problem could mean the difference between retaining...

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