Zapium Articles

Latest articles on how to optimize maintenance operations to provide a best-in-class customer experience.

total cost of ownership

Making the Financial Sense of a CMMS Software: Dissecting the Total Cost of Ownership (TCO)

What did you do when you brought a change to your existing maintenance process? Along with planning, budgeting was the activity that rivetted your focus....

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how to choose cmms vendor

How To Wisely Choose A CMMS Vendor: Key Factors That You Shouldn’t Miss

Effectively managing maintenance activities is a cornerstone of operational success in most industries. The computerized maintenance management system (CMMS) you choose can make or break...

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regulatory-compliance-with-cmms

How CMMS Streamlines Audits and Compliances in Maintenance Operations

Maintenance operations have to work under the purview of safety standards, environmental concerns, or industry-specific guidelines, as decided by the law of the land and...

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predictive-maintenance-with-cmms

How to Build a Comprehensive Predictive Maintenance Program with a CMMS

Unscheduled downtime remained a nemesis of productivity and profitability in maintenance operations, unless the idea of predictive maintenance (PdM) arose. To monitor equipment health and...

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In house vs outsourcing facility management

In-house VS. Outsourcing Facility Management: Make the Right Decision

As a business leader, you must have faced the dilemma of adding more positions for cleaning, security, or maintenance staff or relying on a Facility...

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Dealing with difficult customers in fsm

12 Ways How Field Service Representatives Can Handle Difficult Customers

Dealing with a difficult customer is a challenging task for every business. But how you are approaching a problem could mean the difference between retaining...

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cmms integration

CMMS Software Integration: Challenges, Mistakes, and Best Practices

The importance of having the right tools and skills for a job is undeniable, and the same is true for CMMS software (Computerized Maintenance Management...

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Repeat customers in FSM

Strategies to Increase Repeat Customers in Field Service Business

Many service providers are often excited about acquiring new clients but repeat customers significantly generate profits. Studies have shown that repeat customers are 50% more...

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cost reduction risk in facilities

Can Cost Reduction be a Harmful Initiative for Facilities? The Risks and the Mitigation Tactics

In today’s economic climate, reducing and optimizing costs is not just a necessity but is critical to the survival of a business. However, it’s essential...

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