Zapium Articles

Latest articles on how to optimize maintenance operations to provide a best-in-class customer experience.

customer escalation management

Does Customer Escalation Bother You? Strategies to Manage Them Better!

Escalations are like emergency customer service calls; they happen when a customer is stuck with a problem that regular support can’t fix. These issues can...

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facility-management-roadblocks

Your CAFM can be a Failure! Top 10 Roadblocks Explained

Did you know that the Computer Aided Facility Market (CAFM. comprised 5 % of the global Facility market? According to a study by Future Market...

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smart hvac for your comfort and savings

Does Smart HVAC Enhance Comfort and Savings? A Comprehensive Discussion

Investing in technology for intelligent buildings has become a popular trend among companies lately. Why is this an obvious draw in the retail and manufacturing...

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retail loss prevention tips

Loss Prevention Tips to Secure Your Retail Premise: Know How?

Effectively managing the loss prevention strategies in a facility is undoubtedly daunting. Wouldn’t you agree? Preventing losses accounts for safeguarding your inventory while keeping your...

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vendor reference checks

Vendor Reference Checks: Importance, Questions to Ask, and Tactics to Follow

Does your organization emphasize the importance of vendor reference checks and how to conduct them effectively? Are you aware of the benefits this practice brings...

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Right Facility Vendors

Are You Choosing the Right Facility Vendors to Drive Enterprise Growth?

Do you often ponder which vendor should become your long-term business partner? Or do you often think that it would have been better if you...

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Sustainable Vendor Selection

Does Sustainable Vendor Selection Power Eco-Friendly Facilities? A Comprehensive Guide

As our society becomes increasingly aware of our environmental challenges, sustainability has emerged as a beacon of hope. We all imagine a world where every...

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vendor management best practices

14 Emerging Vendor Practices: Are They Disrupting the Future of Facility Management?

Facilities Management is undoubtedly integral to your business success. But did you know that facilities management practices are becoming more integrated and tailored to individual...

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Vendor Risk Management in Facility Vendor Partnerships

Vendor Risk Management in Facility Vendor Partnerships: Vendor Risk Assessment and Mitigation Strategies

Facility-vendor partnerships have become critical for ensuring efficient operations and sustainable growth. Collaborating with trusted vendors offers many benefits that extend far beyond cost reduction....

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