Zapium Articles

Latest articles on how to optimize maintenance operations to provide a best-in-class customer experience.

cmms integration

CMMS Software Integration: Challenges, Mistakes, and Best Practices

The importance of having the right tools and skills for a job is undeniable, and the same is true for CMMS software (Computerized Maintenance Management...

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Repeat customers in FSM

Strategies to Increase Repeat Customers in Field Service Business

Many service providers are often excited about acquiring new clients but repeat customers significantly generate profits. Studies have shown that repeat customers are 50% more...

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generate field service leads

Generate Potential Field Service Leads: 10 Effective Ways

Field service leads refer to individuals or businesses who need on-site services or support for activities like maintenance, repairs, installations, or consultations but have yet...

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cost reduction risk in facilities

Can Cost Reduction be a Harmful Initiative for Facilities? The Risks and the Mitigation Tactics

In today’s economic climate, reducing and optimizing costs is not just a necessity but is critical to the survival of a business. However, it’s essential...

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customer escalation management

Does Customer Escalation Bother You? Strategies to Manage Them Better!

Escalations are like emergency customer service calls; they happen when a customer is stuck with a problem that regular support can’t fix. These issues can...

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facility-management-roadblocks

Your CAFM can be a Failure! Top 10 Roadblocks Explained

Did you know that the Computer Aided Facility Market (CAFM. comprised 5 % of the global Facility market? According to a study by Future Market...

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smart hvac for your comfort and savings

Does Smart HVAC Enhance Comfort and Savings? A Comprehensive Discussion

Investing in technology for intelligent buildings has become a popular trend among companies lately. Why is this an obvious draw in the retail and manufacturing...

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retail loss prevention tips

Loss Prevention Tips to Secure Your Retail Premise: Know How?

Effectively managing the loss prevention strategies in a facility is undoubtedly daunting. Wouldn’t you agree? Preventing losses accounts for safeguarding your inventory while keeping your...

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vendor reference checks

Vendor Reference Checks: Importance, Questions to Ask, and Tactics to Follow

Does your organization emphasize the importance of vendor reference checks and how to conduct them effectively? Are you aware of the benefits this practice brings...

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