Zapium Articles

Latest articles on how to optimize maintenance operations to provide a best-in-class customer experience.

contract-termination-in-field-service

Managing Contract Termination in Field Service

Have you ever experienced a difficult breakup? The kind that leaves you second-guessing every step, fraught with confusion and distress? Imagine facing a similar scenario,...

Read Now
retain field service technicians

Retaining Field Service Technicians: Strategies for Success

Replacing employees has a hefty price tag, given the cost of advertising, recruiting, hiring, and training. An average employee’s departure costs 33% of their annual...

Read Now
customer-engagement-in-field-service

Driving Customer Engagement in Field Service

Your business wants to make customers happy with great field service. But with so many field service providers competing, it can be challenging, as other...

Read Now
Pricing Strategies for Field Maintenance Contracts

How to Price Your Field Service Contracts- Best Practices and Strategies

Pricing your field service contracts can be tricky. If you set prices too high, you might lose out on valuable sales. By setting prices too...

Read Now
on demand field services

Are You Ready to Tackle On-Demand Field Service Market Challenges and Opportunities?

The on-demand field service market has provided numerous benefits for businesses and consumers alike. With the increasing demand for instant services and the widespread adoption...

Read Now
business-recession-planning

Field Service Leaders: How to Thrive, not just Survive the Looming Recession

Recessions hit every industry, including field service, and businesses must weather the storm to emerge ready to thrive once again. However, during tough economic times,...

Read Now
building access control systems

Access Control Systems: Your Solution to Comprehensive Building Security

Sound commercial building access control systems are crucial for safeguarding properties. You will learn how they reinforce a building’s security framework and improve its overall...

Read Now
rethinking-strategy-for-fsm

Is Your Field Service Strategy Focused on Metrics or Experiences and Relationships?

As customer expectations continue to rise, companies in the field service industry must rethink their field service strategy if they want to remain competitive. But...

Read Now
bim facility management

Facility Management 2.0: How BIM is Changing the Game

Do you struggle to keep track of your facility management and maintenance needs? Are you finding it difficult to coordinate with your team and external...

Read Now